At Biocosmix, we understand the importance of your privacy and are committed to protecting your personal information. This Privacy Policy explains the data we collect, how it’s used, and with whom it might be shared. This policy applies to all products and services offered by biocosmix.com.
Please read our Privacy Policy and Terms of Use carefully before using our website, tools, or services, or before conducting any transactions with us. By using any of our services, you accept the practices described in this Privacy Policy and agree to be bound by the Terms of Use.
Data Collection
We do not store your credit card information or any other sensitive data on our servers. Biocosmix uses secure payment gateways to ensure safe and secure transactions. Your credit card details are handled exclusively by the payment gateway provider, and they are responsible for encrypting and storing that data. The information collected through our website is used solely for providing products and services, processing orders, billing, identification, authentication, improving services, contacting users, and research purposes.
Biocosmix does not share your email address or any personally identifiable information with third parties, except with our service providers, such as payment processors, who act on our behalf. These service providers are given access to the necessary personal information only to perform their specific functions and are not authorized to share or use that information for any other purpose.
Cookies & Tracking Information
When you visit our website, a cookie may be created on your computer. A cookie is a small piece of data containing an anonymous unique identifier sent to your browser and stored on your device’s hard drive. Cookies are essential for using certain services on our website, as they improve access and enhance the user experience.
We use cookies to record session information, encrypted login data, and provide services. Additionally, we collect data on browser types, languages, timestamps, and user behavior to track trends and optimize website functionality.
At Biocosmix, we take measures to protect your personal information from unauthorized access, alteration, or disclosure.
Data Protection and Security
We do not sell your personal information to any party for any purpose. Biocosmix maintains your data in our business records for as long as it’s needed for business, tax, or legal purposes. We implement encryption and other security controls to safeguard personal information. Passwords in our system are hashed using cryptographic techniques to ensure security.
Both Biocosmix and our third-party vendors work diligently to protect your personal information from unauthorized access or alteration.
Information Sharing and Disclosure
Any personal information or content you voluntarily disclose online (such as in reviews, discussion areas, or your public profile) becomes publicly available and can be collected and used by others. When you interact on our website (e.g., by leaving comments or messages), your Biocosmix username is visible to other users. Personal information shared in public forums could result in unsolicited messages from others.
We use your contact details to send offers, updates, and non-marketing communications (such as order confirmations or changes to our Terms and Conditions). We may also send administrative messages as necessary.
Biocosmix uses both personally identifiable and non-identifiable data (such as anonymous usage information, cookies, IP addresses, and browser types) to improve website functionality, track user trends, and offer new features.
When you post comments or messages, your Biocosmix username is visible to others. We do not rent or sell your personal information to any third party. Biocosmix only shares personal information when necessary to provide products and services you’ve requested or under the following circumstances:
We may be required to disclose personal information in response to subpoenas, court orders, or legal processes, or to defend our legal rights.
To prevent fraud or illegal activities, we may share information when necessary.
Biocosmix may share demographic data with business partners in a non-identifiable manner (e.g., “30% of our users are between 30-40 years old”).
We reserve the right to disclose personal and non-personal information to enforce our Terms of Use, protect our legal rights, defend against claims, and assist government enforcement agencies. Your information may be disclosed if we believe it is necessary for the protection of Biocosmix, its users, or others.
Changes and Updates to this Privacy Policy
This Privacy Policy may be updated periodically. We encourage you to review this page regularly to stay informed of any changes. By continuing to use the Biocosmix website, you consent to the current Privacy Policy and any future revisions.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please reach out to us at:
Email: care@biocosmix.com
Call/WhatsApp: +91 9600918707
Our support hours are Monday to Saturday, 09:30 AM to 06:30 PM (closed on national holidays).